Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is generally 5–12 business days, depending on your location and product availability.
Delivery times may vary due to customs procedures, weather conditions, carrier delays, or high-demand periods.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.
Promotional free shipping offers may be available on selected products or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (when available) so you can monitor your package's progress.

Incorrect Address

Please make sure your shipping address is accurate before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue.